Product And Packing Design
Designing en Dimensioning products for the European and Australian market. Supporting Chinese factories to enable entering the European market in a successful way. Including continuous product quality improvement resulting from customers experiences.
Our product quality performance is being managed with the aim to continue the cycle of engage, convert, deliver and retain. On a continuous basis we proactively and reactively improve our product offering.
Presenting your product content on the main European and Australian online marketplaces eBay and Amazon as well as on own developed sales platform VidaXL; active on 8 European countries.
Our platform enables you to have full control over every single step of every single order; Reporting can be provided on every step in the process handling your valuable customers’ orders.
Facilitating our warehouse facility with WMS support. Order shipment with all main parcel carriers covering European and Australian markets. Including return delivery.
Supporting customer care services in English, German, French, Italian, Swedish and Polish. Offering a service platform enabling our CSRs having full visibility into product information, inventory availability and order status.